Privacy Policy
Who we are
G.I.M. – Gestimac, Gestão e Investimentos Imobiliários, Macieirinha Sucrs., Lda, NIF 508860636, Rua Cidade de Espinho, 121, 4 Esq 5000-611 Vila Real, hereinafter referred to as Casa do Ferrão.
Our website address is: https://casadoferrao.pt/
You can contact us through the following contacts:
- Email: geral@casadoferrao.pt
- Telephone: +351 962 736 161 (Call to the national mobile network)
We are committed to protecting your personal data. To that end, we have developed this Policy, which reflects our commitment to respecting personal data protection rules. Furthermore, we have adopted appropriate measures to ensure the integrity and confidentiality of your data, as well as all other rights to which you are entitled.
What personal data is collected and how is it collected?
Purchase(s) and user registration
When you make a purchase through our website, at https://casadoferrao.pt/, we request personal data such as full name, address, Tax Identification Number, email address, and telephone number. This data is essential for us to contact you to provide information about your order and proceed with its delivery to your home.
Depending on the payment method chosen for purchasing products, you may be asked for information related to your credit card or user accounts with third-party services such as MB Way or Paypal. This information is essential for processing the payment in this way.
To avoid repeatedly providing this information with each order, the user can register on our website. This way, you will receive a password (which you can customize) associated with your email, allowing you to access your account on our website and more easily place your product orders.
The data collected is used solely for confirmation purposes, order processing, and requesting additional information and/or providing clarifications related to the orders.
Emails
When you contact us via email, we collect your email address and name so that we can respond directly to your communication.
This data is kept for 1 month for customer support purposes related to orders or technical issues arising from the use of the website.
Telephone contact
When you contact us by phone, we may collect your phone number if we need to contact you again regarding information or services to be provided.
If you place an order through our telephone contacts, we may request the following information: full name, address, Tax Identification Number, email address, and telephone number.
The data collected is used only for the purposes of dispatching orders and requesting additional information and/or providing clarifications regarding them.
This data is kept for 1 month for customer support purposes related to orders or technical issues arising from the use of the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the user visited those websites.
These websites may collect data about you, use cookies, incorporate third-party tracking, monitor your interactions with them, including recording interactions with embedded content if you have an account and are logged in to that website.
Links to other websites
Our website, at https://casadoferrao.pt/, may include links to other websites that are not affiliated with Casa do Ferrão. The provision of such links is done in good faith, and Casa do Ferrão cannot be held responsible for the collection and processing of personal data carried out through these websites, nor can it assume any responsibility in relation to such websites, especially regarding the accuracy, credibility, and functionalities they offer.
Cookies
“Cookies” are small software tags that are stored on your computer through your browser, retaining only information related to preferences and not including personal data.
The cookies we use are functional, as they only serve to collect information about the device the user uses to access our website, so that we can automatically adapt images and content for better presentation, fluidity, and performance. These cookies, therefore, have the sole purpose of recording information to make browsing faster and more efficient, eliminating the need to repeatedly enter the same information. No personal data is collected.
These cookies are stored while you browse our website.
You can consult the cookie policy at: https://casadoferrao.pt/politica-de-cookies/
How can you manage cookies?
All browsers allow users to accept, refuse, or delete cookies, and also notify the user whenever a cookie is received, specifically by selecting the appropriate settings in the respective browser. The user can configure cookies in the “options” or “preferences” menu of their browser.
Please note, however, that disabling cookies may prevent some web services from functioning correctly, partially or completely affecting your browsing experience on the site.
How your data is handled
The processing of personal data consists of an operation or set of operations performed on personal data or sets of personal data, whether by automated means or not, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.
Casa do Ferrão is committed to ensuring strict compliance with personal data protection legislation in all cases. Data is stored in specific databases created for this purpose, and under no circumstances will the collected data be used for any purpose other than that for which it was collected or for which the data subject has given consent.
Who your data is shared with
The data collected on this website is for the exclusive use of Casa do Ferrão.
How long is your data retained?
We keep your data for the time necessary to provide you with information or services in an effective manner.
What rights do you have over your data?
Right of access
You have the right to confirm that your personal data is being processed and, if so, to obtain a copy of that data and full information about the processing.
Right of rectification
You have the right to correct errors, modify data that may be inaccurate or incomplete, and ensure that the information processed is correct.
Right to suppression
You have the right to have your data deleted without undue delay if the processing is unlawful or if the purpose of the processing or collection no longer applies.
Right to restriction
You have the right to request the suspension of processing if such processing is unlawful or improper.
Right to object
You have the right to object to the processing of your data if the purpose of the processing is direct marketing or if the processing should be stopped for reasons related to your personal situation, unless we demonstrate compelling legitimate grounds for continuing the processing or if the processing is necessary to establish or defend legal claims.
Right not to be subject to automated individual decisions.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where such processing is necessary for the performance of a contract, is permitted by law, or is based on your explicit consent.
These rights do not include any personal data that is required to be kept for administrative, legal, or security purposes.
Where your data is sent
Casa do Ferrão may share your data in order to comply with legal obligations, especially with police, judicial, tax and regulatory bodies.
Security
Casa do Ferrão is committed to ensuring the protection and security of the personal data provided to it, having approved and implemented strict rules in this regard. Compliance with these rules is mandatory for all those who legally access them.
Given the concern and commitment that Casa do Ferrão demonstrates in protecting personal data, security measures of a technical and organizational nature have been adopted in order to protect the personal data made available to it against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of unlawful processing.
Access to Customers’ personal information is limited to employees who have a legitimate need to access that information in order to provide services to the Customer, in the performance of their duties.
Furthermore, third-party entities that, within the scope of service provision, process Clients’ personal data on behalf of and for Casa do Ferrão, are obliged, in writing, to implement appropriate technical and security measures that, at any given time, meet the requirements set out in current legislation and ensure the protection of the data subject’s rights (in particular, the protection of Clients’ privacy and personal data).
Therefore, any entity subcontracted by Casa do Ferrão will process the personal data of our Clients on behalf of and for the account of Casa do Ferrão, adopting the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful processing. In any case, Casa do Ferrão remains responsible for the personal data made available to it.
Notwithstanding the security measures adopted by Casa do Ferrão, we advise all internet users to adopt additional security measures, namely, ensuring that they use an up-to-date PC and browser in terms of security patches, properly configured, with an active firewall, antivirus and anti-spyware, and that they verify the authenticity of the websites they visit on the internet, avoiding websites whose reputation they do not trust.
Contact information
For any information regarding our privacy policy, to exercise your rights regarding your data, or to object to receiving our newsletter, please contact us via email at geral@casadoferrao.pt.
How to complain
Without prejudice to the possibility of submitting complaints directly to Casa do Ferrão, through the contacts provided for this purpose, you may complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.
Future changes to this Privacy Policy
In the future, it may be necessary to update or revise this Privacy Policy. Casa do Ferrão reserves the right to do so at any time and without prior notice, publishing the revised version at https://casadoferrao.pt/.
These changes will take effect from the date of publication and will only apply to personal information collected after the publication of the revised version.
